FAQ
Buying Online
How can I place my order?
You can place your order directly through our website by adding products to your cart. Alternatively, feel free to contact us on Facebook or WhatsApp. Just share your Name, Phone Number, and Delivery Address, and our Customer Care Representative will take care of the rest.
Can I change or amend my order after placing it?
If your order hasn’t been dispatched yet, we’ll gladly help make any changes. Please reach out to our customer service team as soon as possible for assistance.
How can I pay for my order?
We offer one secure payment option: Cash on Delivery (COD) (available at checkout).
Can I try a fragrance before purchasing?
Absolutely! Every order includes one complimentary tester of your choice.
Want to explore more scents? Try our 5-in-1 Tester Box, which includes five testers of your choice. It's the perfect way to discover your favorites before purchasing a full-size bottle.
Do you offer any discounts?
Yes! We're currently offering a massive 60% OFF on all products as part of our launch promotion.
And here’s the best part — when you purchase 2 or more items, including the Tester Box, you’ll receive an additional 10% OFF, applied automatically at checkout.
This exclusive offer is only valid for our first 500 customers — so don’t miss your chance!
Explore confidently, discover your signature scent, and only invest in what you truly love.
Delivery
Do you deliver outside Pakistan?
Currently, we deliver exclusively within Pakistan. International shipping is not available at this time.
What are the delivery charges?
Our delivery charges are fixed at Rs. 200 per order, regardless of location within Pakistan.
How can I track my order?
You’ll receive a tracking ID once your order is dispatched. You can use this ID to track your package at Leopard Courier Tracking or postex.pk.
When will my order arrive?
Karachi: Delivery within 2–3 working days.
Other cities: Delivery within 3–5 working days.
Perfume Quality
All our fragrances are crafted with premium quality perfume oil containing 35% concentration, ensuring richness and authenticity.
Longevity Guarantee
We proudly offer a 12-hour long-lasting guarantee on our perfumes, so you can feel confident all day long.
Return, Exchange & Refund
You can return or exchange your order within 15 days of purchase. For complete details, please visit:
Still have questions? Reach out to us anytime — we're here to assist you.
Customer Service
Phone/WhatsApp: 0315 2606062
Email: contact@vigorescent.com
Available: Mon–Sat, 10:00 AM – 10:00 PM (PKT)